read the following information carefully.
(this saves a lot of emails.... :-)
Please follow all rules and obey to
all laws and regulations (and never stop thinking) when working with
electronic parts and their components,
Lasers, radio-, x- and microwave radiation and all other sources of
It´s a good thing when the youth
experiments and researchs but all minors must be supervised by an expert
adult when working with electricity.
Wash your hands properly whenever
finished working with technical stuff.
Do not eat, drink or smoke during work.
All work at voltages exceeding 42V
must be performed by qualified technical staff.
PLEASE DO ALWAYS INCLUDE A PROPER
SUBJECT IN YOUR MAILS.
Or it may get lost in our spam folder...
We will answer to ANY serious mail, if you do not receive a reply
please check your SPAM-folder first and / or phone us.
Foreign order sales informations of
Frag´Jan Zuerst ---- Ask Jan First GmbH & Co. KG
Jan Philipp Wüsten, Germany
The detailed and binding sales conditions can be found in German
On this page we will give you all information normally needed when
ordering from us.
If you have any specific questions please email us, we will gladly
index / accueil
- EU-inhabitants pay
prices with sales tax / VAT. Those prices are
marked "inkl. MWSt."
For all other customers the prices without VAT
(exkl. MWSt.) appyl.
Prices are solely given
in our currency, the Euro (EUR).
- List Prices do not include shipping from Lehe,
Germany to their destination.
We will inform you about order total and shipping costs before we
ship but to do so we need to
know your address.
Please do not email enquiries without at least
telling us in which country you live so we can quote shipping.
Here you will find the table of international
shipping costs for your information
will insure /register your shipment.
GLS-parcels are insured up to 500 EUR, Postal economy parcels up
to EUR 100,
premium parcels up to EUR 500 to
most countries. (This depends on postal treaties, we will check and
inform you if necessary.)
Please ask for details if you have any questions. We
ship with GLS, postal premium or economy and TNT.
- Orders have to be prepaid.
Those are the possible payment options for
- We are a verified Paypal member.
If you have an account at https://www.paypal.com/, you can pay your
invoices via paypal sending the funds to our account user name: paypal
[at ] askjanfirst.com
(replace blanks and [at] with @. We must make this game here to avoid
spammers grabbing and abusing this address....]
PLEASE DO ONLY SEND FUNDS IN EURO CURRENCY.
Paypal supports this currency and converts automatically.
This is also
a convenient way of paying using an AMEX card.
- We also accept the major credit cards VISA
Please do not email your credit card information for security reasons.
Better fax ( +49-4882-6054552 ) or phone us (+49-4882-6054551).
We need the card´s number + checkdigits (three last
digits on signature field), the expiry date and the name of the card
- Money transfer to our account.
Please inform us if you wish to pay this way. We will then quote total
including shipping and email or fax our bank details to you. Please
make sure you pay for all bank fees, in banker´s language this is
Please check with your bank about fees, Bank
transfers in the EU / SEPA-Area are supposed to cost the same
domestic transfer if processed via BIC-IBAN or SEPA.
- Mailing a Bank
If you wish to
mail a cheque, please use our address as given below.
Please make sure that the cheque is in EURO. The NAME OF A GERMAN BANK
on which the cheque will be drawn must be PRINTED on the cheque, same
with our company name.
- Postal or telegraphical money order is possible but may be
slow and is not available in all countries anymore.
check this with your postoffice.
- We do also accept Western Union minute service money orders.
BUT NOT Bidpay cheques / money orders.
Minimum order for those is EUR 300,- as we have to drive 30km to cash
- Mailing cash
in a letter is possible but
not recommended. As this is
rather insecure we do not recommend it.
But in general it is possible. We recommend that
you register the letter.
Please make sure you provide us
YOUR EXACT SHIPPING ADDRESS (!!)
You can order in written form, via fax, email or phone:
Frag Jan zuerst - Ask Jan
First GmbH & Co. KG
Jan Philipp Wüsten
Preiler Ring 10
D- 25774 Lehe
- Our parts are NOT specified as RoHS compliant unless
stated in written form on the shipping papers / order confirmations. If
you need RoHS specification please contact us and we will check the
enquired part for compliance.